FAQ

Which earplugs should I buy?

Match the moment. Air is for flights and cabin pressure. Live is for concerts, clubs and sporting events. Mix is a soft foam option for loud everyday places, and for anyone who prefers foam or reacts to silicone. Rest is for sleep, study and quiet focus.

What makes Auricula different from regular earplugs?

Standard earplugs block almost everything, which dulls music and can be unsafe when you need to hear voices, announcements or warnings. Auricula earplugs use acoustic filters that lower harmful noise more evenly across frequencies, so sound stays closer to the original, just quieter.

Will I still hear people talking?

Yes. Live, Air and Mix are designed to keep speech clear while lowering the overall volume. Rest blocks more noise for sleep but still lets alarms and phone calls through.

How do I choose a size?

Live, Air and Rest come in Small and Large. Mix comes in Small, Medium and Large. Most adults start with Large. Choose Small if you have narrow ear canals or the Large feels like it presses. The earplug should seal snugly without hurting. If the size is wrong, contact us and we'll help.

How do I put them in and take them out?

Roll or squeeze the tip, pull the top of your ear up and back, and push the earplug in gently until it seals. A slight itch or squeeze the first few times is normal. To remove, twist slowly to break the seal rather than pulling straight out. If itching continues, stop using them and see a doctor. See our step-by-step guide.

Are they reusable? How do I clean them?

Yes. Wipe the filter with a slightly damp cloth, rinse or wipe the ear tip with water, let everything air-dry completely, and keep them in the case. Avoid harsh chemicals and soaking the filter. Full steps are in our care guide.

How loud is too loud?

NIOSH recommends an average of no more than 85 dB over an 8-hour day, and the safe time halves for every 3 dB above that. A busy street is around 80 dB, a club around 100 dB (about 15 minutes), and a live concert around 110 dB (under 2 minutes). See Hearing health for the full chart.

How common is hearing loss in sports?

Very. College football games have been measured at 120 to 134 dB and NFL games up to 142 dB, loud enough to damage hearing in seconds. Wearing protection at games works the same way sunscreen does at the beach.

Do you ship for free? What is your return policy?

Shipping is free on U.S. orders of 2 or more items. Orders with a single item pay the shipping rate shown at checkout. You can return unused earplugs in their original packaging within 30 days. Email info@auriculahearing.com to start a return. See our refund policy for details.

Do you offer custom colors or bulk orders?

Yes. Custom colors are available on most models, and we work with teams, venues, schools and employers on bulk orders. Get in touch.

Do you sell hearing aids?

Not yet. Hearing aids and hearing testing are in development. Join our email list to hear when they launch.

Hearing protection is not a substitute for medical care. See a clinician for ear pain, sudden hearing loss or ringing that won't go away.